Customer Service - How important is it for the service being provided?

[Ub40]

Customer service is very important in any business or company. There are bound to be one complaint or another which can be taken care of by this section or department. I remember when I go to bank, this section is where I lay my complaints or ask for something I don't understand.

 

[Blessingedidiong]

Customer service is very important in any business as it is the only means through which customers can relate with the business. Most banks for instance have a very bad customer service as those handling their customer service tend to be very rude to customers.

 

[kayode10]

Customer care services is one of the way to know more about how to improve your product or service. People are going to tell you area where your product or service is lack. This will give you the opportunity to improve on the product or service you render to the clients and customers.

 

[Ellamma]

Customer service is good for the growth of a company. One of the companies I know that has good customer service is fairmoney. It's an online loan app. Whenever they notice you have issue with you app, they call to help you fix it.

 

[kayode10]

Customer care service can also be a good opportunity to win more customers for your business. If you try your best to solve the problem of customers who lodged complaint through customer care service. They are going to become a satisfied customers and bring more people to do business with you.

 

[Nomad]

Customer service is very important. I have been using namecheap since 6 years because of their awesome service. Even though I pay additional $8 per website for SSL, which is free on other hosting service, I am using namecheap for their best customer service.

 

[Laurentta]

Customer service play a major role in deciding the number of patronage a business will have. I never buy food from my school cafeteria because the staff there are always rude and they never have change.

 

[joy101]

Customer service is very important in a business because it will really help for the successful of the business, so customer service play a better role in a business.

 

[kayode10]

It's good to have a good customer care department in your business. This will help you to have first hand information on how you can improve on your product. Also it brings you closer to your customers.

 

[Good-Person]

Customer is service is indeed improtant and I think this is why many companies develop a separate department for customer service and hire many customer service agents for the job.

 

[Sotherefore]

Customer care service is very important because they will be the one to give you a feedback of how customers are feeling about the product or services you are offering to them, this will also help you determine if there is need for improvement or not.

 

[Justin]

Customer service is very important. Sometime back I bought a two wheel from a company, they have such a poor customer service that I have decided never to buy from them again.

 

[Immilash]

In other to have a successful business you have to provide a good customers service. Your customers are the backbone of your business. you need to retain them by providing the best thing they need from you.

 

[joy101]

Customer service is the one of important thing in a business them take of the business in order to see the success of the business, them have access to your business.

 

[Good-Person]

I think customer service is one of the most important aspects of business. During the covid-19 crisis, many restaurants were still providing their customers with food and delivering food. They were quite dedicated and provided great customer service.

 

[Hrtbeat]

Customers are judging or making assumptions about your brand based on your social media, advertisements and any other content you share.
However, your customer service team is your connection to your customers, and without them you have no form of direct communication.

 

[Grant]

First of all, it depends on the service you're offering. Some places don't really need a customer support section. But if you're selling a product or service, of course it's best to have customer support options. If not, you're going to get emails and posts on social media about support. You could use social media as a support area as well, many companies do that.

 

[Ezekiel]

A business without a customer service is not professional,and the effectiveness of the business matters alot, because this is the department that solve customers problems

 

[kinqzbitz]

A good customer service is very important for any organization to grow,it is important for the company to treat their customers well because it is the secret to a successful business

 

[CeeJase]

Over here it is understood that banks are one of the companies that always try as much as they can to provide good customer service support to their clients because there are so many competition in the market that you don't want to lose your customers to your rival.