My most valuable customers are those customers that always pay their money completely whenever they wanted purchasing anything from me and they don't make pricing to be hard for me.
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The most valuable customers are the ones who have put immense trust in the quality of the product and the manner in which it is delivered. The situation you are describing often occurs more when retailers who buy wholesale products fail to inform their competitors of something that maybe makes your product specialWhy you need to know: Those revenue-generating customers may be monopolizing your resources and preventing you from being able to service others and increase profitability.
Where to find this information: Review your gross profit by customer, and ask your employees which customers are the biggest abusers of company resources.
It's easier to conclude that the highest spenders are easily the most valuable but in business and my experience so far, the low ticketers (spenders) make up the most percentage by volume in terms of gross income or revenue.
Why you need to know: Those revenue-generating customers may be monopolizing your resources and preventing you from being able to service others and increase profitability.
Where to find this information: Review your gross profit by customer, and ask your employees which customers are the biggest abusers of company resources.
I don't think trying to segregate the biggest buyers is the right thing to do. They may feel that you don't value their patronage. So, they focus on other rivals. So, while I will want to analyze and find out the biggest buyers of my products, I will be doing so in order to find a way to say thank you to them.