• Please note to have a link in an article you must first request permission from the administrator and pay a fee. You can read more information here.

whats your experience with binance costumer service?

Honny143

Resident Member
500 Posts Club
USD
$0.0000USD
Biznotes
0
I have used the Binance customer service once and I was very prompt. I was attended to very quickly and the complaint was resolved immediately. I have a good experience with the Binance customer service.
Binance is the number one and most reputable exchange in the crypto market, so they are aware of the users' problems. If they take too long to respond, there is a chance that the user will abandon the exchange.
 

Lagazine

Seasoned Veteran
1000 Posts Club
USD
$0.0000USD
Biznotes
0
I doubt if I've ever chat with Binance customers care since the last chat about P2P trading which hanged and the customer denied an access to the cryptocurrency I transfered after collecting the money. Well, it was even resolved before the customer service could come in.
 

Sotherefore

Ledgendary Member
5000+ Posts Club
USD
$0.0000USD
Biznotes
0
Personally I don't really have much experience with them. Everything concerning my account and other things I have to do have been done . There is nothing that really makes me to contact them directly but I believe they will always try to respond as soon as possible.
 

Potuse

Madly Diligent
5000+ Posts Club
USD
$78.5000USD
Biznotes
0
I have not had issues with the binance customer service. I believe that they are very proactive and it is very difficult for you to encounter problems on their platform because it is self-explanatory and easy to use.
 

Robust

Madly Diligent
5000+ Posts Club
USD
$0.0000USD
Biznotes
0
Well I have zero worries when it comes to binance customer service because there way and conditions of doing things need compare to before. Just that there verification process do take time.
 

Syldan

Ledgendary Member
5000+ Posts Club
USD
$1.0000USD
Biznotes
0
Actually sometimes the experience we had with the various websites, depends on the kind of transaction we do either regular or on a timely basis. personally I have not been having too much transactions so I believe I might have not experienced anything yet.
 

greenie

Valued Contributor
Valued Contributor
5000+ Posts Club
USD
$0.0000USD
Biznotes
0
If you are going to compare it with other exchanges then you are definitely going to agree that they have tried a lot in the area of customer service. I have had a lot of issues rectified within a very short time.
 

Setho

Ledgendary Member
5000+ Posts Club
USD
$0.0000USD
Biznotes
0
We all know that customer service is a very important aspect of every business. Binance did not give me a good customer service when I wanted to complain about their know your customer verification.
 

Danny4cash

Seasoned Veteran
1000 Posts Club
USD
$0.0000USD
Biznotes
0
There was a time I have problem login to my account. I contacted their support and they respond to me quickly. Not only did the they responded very quick to me, they also help me to solve the login issue I have. So, I have good experience with them.
 

Bethel Victor

Up-and-Coming Sensation
100 Posts Club
USD
$0.0000USD
Biznotes
0
I've been using binance for some time now and I must say their customers service is good, though I've had issues they haven't been able to fix, but they're always ready to listen, and give back polite answers. Another good thing I like with their customer service is that they are available 24/7 and that gives me confidence in them. Generally the binance platform is good and it's one i'd recommend to someone looking for an exchange
 

Smiles20

Madly Diligent
5000+ Posts Club
USD
$1.0000USD
Biznotes
1
I used Binance's customer service once and it was very fast. I was treated very quickly and the complaint was resolved immediately. I had a good experience with Binance customer service.
I also had to message their customer service support when my know-your-customer verification was not taken and the help that they were able to profile was very positive.
 

Bigron

Seasoned Veteran
1000 Posts Club
USD
$0.0000USD
Biznotes
0
They responded pretty quickly to me once and helped me with a glitch I had with my balance. It said I had over 1 billion dollars but it was just a glitch. I aksed in reddit if others had the same but no one had it and I think it was a glitch for me.

What about your experience? Let me know if you also got that.
I've had no issues with Binance customer service since I started using this cryptocurrency exchange platform. It is laudable that this platform has made customer service more of a priority in order to assist traders and investors
 
Back
Top