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Having control of problems in business

Oluwasube

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Feb 6, 2021
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It's inevitable to always have a smooth business transaction. How best can you resolve conflict especially when dealing with cash, without necessary destroying existing relationship between you and the customer.
 
Fights, quarrels or disagreements are inevitable in a business organization. It’s the duty of the manager to manage the situation and make sure no company protocol is broken within the working environment. Everything should circle around the business in a working environment. The busines ethic remain the same ‘customers are always right’. Though not everytime but it’s your call and you’ve got to face it
 
To be frank, you ask a sensitive question. In as much we need to respect our customers. We must make sure that we don't tolerate buying things on credit to avoid bad debt. Because some customers are petulant and may turn it to fight if you ask for the money.
 
To be able to control problems that arise in a business, first do not be weighed down by any problem that arises, face it hard on and make sure you provide a solution to the problem.
 
The term Control in general is a device or mechanism used to regulate or guide the operation of a machine, apparatus, or system. Control in a business setting, or organizational control, involves the processes and procedures that regulate, guide, and protect an organization. It is one of the four primary managerial functions, along with planning, organizing, and leading.
 
Money is one of the causes of fights and misunderstanding especially in business between sellers and buyers. Some customers price goods as if the seller got it free of charge and some buy on credit and get pissed off when you ask for the payment. To avoid this, credit sales shouldn't be allowed especially if it is a new customer with no past patronage. Being clear and specific with prices helps in preventing customers from pricing unnecessarily.
 
Such money issues are really so prominent in most businesses. Especially when it is between the buyers and the sellers. The best way to deal with it is to have a clear response plan towards such problems. Having a plan ensures that you are not caught offguard when the problems occur.
 
I believe if there's led down rule and regulations, it will prohibit any act of nonchalant attitude, basically, when narrowing down a problems you must be extra careful because for every problems there must be a reason behind it, when making judgement, likewise be very extra careful because there some problems that are cause based on our behalf towards the staff.
 
There is no how that conflict will occur in once a while, but as a manager of a organization or company you must to know how to settle the all kinds matter may occur either between a employees or customer and sale person. When a misunderstanding want to happen between you and your customer, you have to exercise a patient.
 
I have seen that those who are winner in the business when problem arise they get disturb from a little problem they should face the problem and the situation which is happening on the spot we have to to make yourself able to have patience in our blood because if we cannot control yourself then how can we expect from the the front standing person that he will co-operate with us no never he will start miss behaving on this behaviour but if it dealt a problem with the very peaceful way so the problem will sort out on the time.
 
Running a business is not always an easy job. You have to deal with all sorts of customers. As far as payment terms are concerned, you have to be very careful when it comes to setting payment terms. Not all customers would ever want to pay in cash. You can provide credit to relaible and old customers. However, you might be reluctant to provide goods to any customer who is pretty much new. You have to have a mutual understanding with the customer you are dealing with and I think this is the only way to deal with them. It is always better to have a written agreement between two parties and both the parties must sign the agreement when it comes payment terms. This way it will solve the problem when it comes to payments, as both the parties agree with the terms and conditions.
 
Effective internal controls reduce the risk of asset loss, and help ensure that project information is complete and accurate, financial statements are reliable, and that project implementation is subject to applicable laws and regulations. Has been done accordingly.
 
I think it is best to find a common ground between yourself and the customer. Make sure all sides are satisfied with the judgment. Another thing is to let go of customers who are going to be problematic.
 
As a small business owner, you know that implementing properly designed controls with limited resources can be challenging. However, not addressing deficiencies can expose your business to operational and financial risks and losses.

Fortunately, there are steps you can take to help prevent and detect fraud at your company. The most common types of internal control weaknesses detected in small businesses can often be mitigated through implementing a combination of anti-fraud controls and/or slightly modifying existing processes.
 
patience is what will make you able to go through all of those problems, if you don't believe in patience, you won't be able to improve or move on with your business and every small problem will be considered big for you
 
Having controls in business is the duty of a manager of the business or company, he has the right thing for secret issues that come up in the business, yes I want to country financial report, also monitoring of workers efforts.
 
Entrepreneurs are often so involved in the strategic and operational goals of their business that it is difficult to also pay enough attention to basic internal control monitoring procedures. Proper oversight is essential to the internal control framework and an important aspect of fraud prevention and detection.
 
Cash inflow is what helps to drive a business and sustains the operations.When a clients is in the habit of not paying for services or products,the best thing to do is to keep persifying the customer,then you stop giving him stock until he has paid up the old debt.You can come up with a policy of not giving stock on credit to defaulting customers.
 
I wonder what you mean by the customer and the relationship regarding the control of problems. Perhaps when there is a dispute between your staff and a customer it should be resolved fairly so that no party will be at a disadvantage. But for a big customer it is always the tendency of the manager or business owner to give ample consideration especially when the dispute is about a product or about a price. That is easy to resolve.
 
As a business person who deal with customers every now and then. You ought to possess a very good communication skills and patience. Any business person who doesn't have these qualities can have many problems with their customers.
 

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