What is the role of natural language processing in artificial intelligence, and how is it being used?

[Billy]

I understand that Natural language processing (NLP) is a subfield of artificial intelligence that deals with the interaction between computers and human languages. What is the role of NLP in AI, and how is it being used in applications such as chatbots and language translation?

 

[Busybee]

NLP is also being used in text analytics to analyze unstructured data such as social media posts, emails, and customer feedback. It allows businesses to understand customer preferences, sentiment, and behavior, and make data-driven decisions.