There are many businesses that have different kinds of departments. The finance department may be different from the marketing department. So, when it comes to different departments, do you use different email addresses?
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Currently, I am making only use of one email address for my business of poultry and fish farming. I don't see any need of having more than one email because there is no different departments that will have access to those email. When there is a need for me to have more than one email, I will definitely work on getting one.
Assigning different kinds of mail for each and every department may make things easier. This may allow employees of different departments to deal with customers in a respective manner. This may help channelise the workload in an efficient way.
Unfortunately, I don't have too many departments in my business which is the reason why I don't see the reason why I should be having more than one email address for my business purpose. The way I am handling everything with one email makes it easy for me to coordinator everything about the business communication through the email.
There are companies that may have many departments. However, usually it is big companies and corporations that may have several departments. In fact, certain companies also have a transportation department as well and they also assign a particular email address to it.
As for companies that have so many departments, I believe that it is always possible for them to make use of different email address to handle the communication between whoever that is dealing with the department in the business. But when it comes to a small business, I don't think it is needed for them to be making use of so many email address.
I think that there is always a central department in a business that may control the business. When the queries are received by a specific department through mails, they may forward it to the central department in case if they are not able to handle the query of the customer.
I don't think the central department of any business is going to be in charge of handling whatever that is happening in the communication department of the business. It is in the communication department that every information is received, analysed and processed before they are being forwarded to each department that such information is meant for.
Central departments are found in businesses that tend to conduct businesses at a really huge level. This is why they have many different kinds of departments in the first place.