This will hurt very much o but for a first time offender i may pardon depending on the severity of the offence and the orientation that must have been given as at the time of engagement. Some mistakes are not pardonable o.
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First of all, you have to consider hoe you lose the contact. because you just lost a contract by a mistake of a worker. If you loose any contract because any worker then probably you the owner is unserious. Because the document drafted by the worker was not Cros checked.Mostly the next action would be to sack the worker but it all depends on the previous record of the worker. If I notice the work is not a serious or hard working type then he must go. But if the worker is the hardworking type then might just pardon the worker then let he/she understand the mistake made
I will take serious action against the careless and lazy workers because they can easily destroy a whole business and I'll not allow anyone to do that, so I'll clearly decline such type of people in my company after giving them last warning.What will you do if you lose an important contract because of a careless worker under you