How To Deal With A Really Rude Customer Who Refuse To Listen?

[Good-Person]

I think almost all kinds of businesses experience this. There comes a time when you encounter a really rude and "self-entitled" customer who may behave really badly. What are some of the best ways to deal with such kind of customers who never ant to listen in the first place?

 

[eLdavis]

The best way is to ignore them, cause truth be told, once you start listening to, you would definitely want to answer them in return and that might lead to something else. The best thing to do is ignore them.

 

[Gandiba]

As for me I don't think people or customers who tends to be rude in one way or the other towards any business are capable of been called customers. One should just stay away from this category of people.

 

[Shortie]

Dealing with rude customers happens all too often and it's usually because they have a sense of self-entitlement and feel that they are always right regardless of them actually being wrong. If I was put in a situation where I had to deal with a rude customer and it seemed like there was no way to deal or reason with them I would walk away and speak with my manager and they would take over and deal with it for me. In more extreme cases I would hope that security would be easy to call over and deal with the customer if need be.

 

[Skysaint]

Maybe they are unsatisfied with your response or solution. These days I don't really blame customers if they are rude to vendors because it's only someone who haven't been frustrated by marketers wouldn't understand.

 

[Good-Person]

Maybe they are unsatisfied with your response or solution. These days I don't really blame customers if they are rude to vendors because it's only someone who haven't been frustrated by marketers wouldn't understand.

Well, I would personally try my best to calm them down and try to help them. I many cases, you I would even offer them a refund and a gift card as well if their case is strong.

 

[Skysaint]

Well, I would personally try my best to calm them down and try to help them. I many cases, you I would even offer them a refund and a gift card as well if their case is strong.

You should know that as someone working as a customer care service agent, you can only do to customers what your organization want. So you can't give them gifts if the company didn't make a reservation for that.

 

[tyrim88]

Over the years I have experience some customers who can be very difficult to deal with,especially when they want you to give them some special preference,all you have to do is to deal with them with wisdom.

 

[Agbalagbaa]

As for me I don't think people or customers who tends to be rude in one way or the other towards any business are capable of been called customers. One should just stay away from this category of people.

That's just the fact. You have said it all, I don't think there's a reason to even refer that particular person as customer. He's no longer a customer in as much as the person is rude towards you.

 

[Nomad]

Even though you can often hear in business that customers are always right most of the time I have found that customers have high expectations and they will start complaining once their expectations are not met. There is nothing that can be done with the people like these.

 

[Gandiba]

That's just the fact. You have said it all, I don't think there's a reason to even refer that particular person as customer. He's no longer a customer in as much as the person is rude towards you.

In as much as someone is rude to you, I don't think if there's any reason to call him customer. It is not expected of you to even refer such category of people as customers. They tends to be setback towards business.

 

[Good-Person]

Even though you can often hear in business that customers are always right most of the time I have found that customers have high expectations and they will start complaining once their expectations are not met. There is nothing that can be done with the people like these.

I think that this is one of the main reasons why not all the customers should be entertained in the first place. I have also met many such kind of customers who thought that they were entitled to something.

 

[Nomad]

Look at the big businesses, does it have any effect if one-two individuals start complaining about their products and services? If you continue to build your business it does not really matter to have a few complaining customers.

 

[Yaqoob Habib]

I think almost all kinds of businesses experience this. There comes a time when you encounter a really rude and "self-entitled" customer who may behave really badly. What are some of the best ways to deal with such kind of customers who never ant to listen in the first place?

Dealing with the customer is also a very difficult task sometime deal with such customers who are very rude but can't talk to him angrily If we do this then the image of our business gets tarnished. Should talk lovingly with such customers If you do this, he will definitely listen to you.

 

[Emmy]

You have to be patient and listen to them carefully because sometimes, they can have largest contribution in business when they are buying from you. You should ensure that you attend to every of their complaint so as to encourage them to continue to patronize.

 

[Planbizzle]

I think almost all kinds of businesses experience this. There comes a time when you encounter a really rude and "self-entitled" customer who may behave really badly. What are some of the best ways to deal with such kind of customers who never ant to listen in the first place?

It's crucial to maintain composure and professionalism while dealing with a very uncooperative or nasty consumer. Make an effort to comprehend the client's viewpoint and demonstrate that you are paying attention to them. Ask inquiries to get more information about their issues, then work to create a solution that benefits both parties.

 

[Syldan]

There is no doubt that there are some customers who are very rude and nasty to employees of a particular business because they think based on the idea that customers are always right. make a public correction to them that others may learned.

 

[Trey]

I would just explain what I need to explain to him or her and leave her there. If she likes, she can continue expressing her rudeness. I won't utter any more word before tempers get flared.

 

[eenya00]

If a customer is really rude to me what I usually do and has worked for me in some occasion, is that I let another of my colleague to solve the issue the customer has.

 

[Sincerem]

Well, i will not have anything to do. If they are very rude and they are not willing to listen I will just let them be .I know sometimes this could be so annoying but you don't have to get angry with your customers.
When their case is too much you just have to let them know that you can't help them. Simple.